Returns & Exchanges

At Shop online, Delivered to you, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. Our streamlined process ensures that if a fit isn't perfect, getting your refund or exchange is as easy as the initial delivery.

Return Process

• 1.
  Initiate Your Return

  Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a digital return authorization.

• 2.
  Pack Your Items

  Securely place the unworn garments with original tags attached into their original packaging to ensure they are protected during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided in your email and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier or drop it at a local collection point, then track your return status via our mobile app.